Shipping Policy: Once products are ordered and paid in full, items will be shipped within 1 to 2 business days of purchase date. A tracking number will be provided to you once your order has been shipped.
Return Policy : As an artist, I am focused on providing high-quality products and customer satisfaction. I will do everything I can to meet your expectations.
Upon the arrival of your purchase, if you are not 100% satisfied with your product please return it within five days of purchase to:
10801 Old Manchaca Road Apt # 1316
Austin Texas 78748
For returns to be accepted, items must be in original condition as received with tags still attached. You will receive 100% refund minus any shipping charges incurred. Buyer must pay for return shipping as well if returning a product. Once return item is received in original condition, a refund will be given within 24 hours in the form of original payment.
* Merci-Handmade Vintage - All Merci satchels are made with the finest new upholstery materials and repurposed leather straps. Merci guarantees all of its products should you have an issue with construction of satchel and Merci will fix any issue that arrises. Merci Satchels should be handled with a mild soap and water mixture with a soft cloth if needed to be cleaned. Merci is also not liable for any circumstances including but not excluded to allergic reactions that may occur to any of the materials used in our products.
I hope that you fully enjoy Merci Handmade Vintage Collection.